Daman Game - Privacy Policy

Information We Collect

Account and Identity Data

When you register on Daman Game at damangameapp.com.co, we collect personal details you supply directly, including your full name, email address, registered mobile number, and date of birth. During the account verification process, we may also request government-issued identity documents to satisfy our Know Your Customer (KYC) obligations under Indian law.

Payment and Transaction Data

If you deposit or withdraw funds through UPI-based payment platforms such as PhonePe, Google Pay (GPay), or BHIM, we collect the transaction reference number and payment status returned by your chosen gateway. We do not store full UPI PINs, bank account passwords, or card CVV numbers on our servers; that sensitive credential data remains with your payment provider.

Technical and Usage Data

We automatically collect technical and behavioural data when you interact with the platform. This includes your IP address, device type, operating system, browser or app version, session timestamps, gameplay activity, and in-app navigation patterns. We use cookies and similar tracking technologies to maintain your logged-in session and gather anonymised aggregate analytics. We may also receive aggregated traffic data from third-party analytics tools to understand how users arrive at and navigate Daman Game. You can manage cookie preferences through your browser or device settings, though disabling certain cookies may reduce platform functionality.

How We Use Your Information

Platform Operation and Payments

We use the information we collect to provide, operate, and improve Daman Game services. This includes processing your registration, managing account balances, facilitating deposits and withdrawals through your preferred UPI method, whether PhonePe, GPay, BHIM, or another supported gateway, and maintaining accurate gameplay records as required by applicable Indian regulations.

Legal Compliance and Security

Your personal and transaction data supports our legal compliance programme. We screen accounts against applicable Anti-Money Laundering (AML) guidelines and may report suspicious activity to the Financial Intelligence Unit, India (FIU-IND) as required by the Prevention of Money Laundering Act, 2002. Identity verification data collected during KYC is retained for the statutory periods prescribed by the Reserve Bank of India (RBI) and other relevant authorities.

Personalisation and Marketing

We use anonymised, aggregated usage data to personalise game recommendations, diagnose technical issues, and develop new features. With your consent where required under the Digital Personal Data Protection Act, 2023 (DPDPA), we may send you promotional offers, bonus notifications, or platform updates via SMS or email. You may withdraw marketing consent at any time by clicking the unsubscribe link in any message or adjusting your notification settings within your account dashboard.

Your Rights

Access, Correction, and Consent Withdrawal

As a data principal under the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology Act, 2000, you hold important rights over the personal data Daman Game processes. These include the right to access a summary of the personal data we hold about you, the right to correct inaccurate or outdated information, and the right to withdraw consent for processing that is based on your consent, without affecting the lawfulness of processing carried out before withdrawal.

Erasure and Retention Limits

You may request erasure of your personal data where it is no longer necessary for the purpose for which it was collected. Please note that we are legally required to retain certain records, such as KYC documents and financial transaction logs, for periods mandated by applicable Indian statutes, including the Prevention of Money Laundering Act, 2002. Erasure requests will be honoured to the extent permitted by law following account closure.

How to Submit a Request

To exercise any of these rights, submit a written request to our data team using the contact details in the section below. We will acknowledge your request within 72 hours and provide a substantive response within 30 days. If you remain unsatisfied, you may escalate your complaint to the Data Protection Board of India.

Contact Us

For privacy-related enquiries or to exercise your data rights, contact the Daman Game privacy team at [email protected]. Please include your registered email address and account username so we can verify your identity promptly. We respond to all privacy requests within 30 days.